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Contact Us
Can I contact Customer Service to place an order?
Yes, please call 1-866-567-4576 (from the United States) or 1-617-426-5599 (from Canada) to speak with a Customer Service representative. You can also reach us at customerservice@ticketsforcharity.com.
Who can I contact for help?
Our regular Customer Service hours are Monday through Friday from 9:00am to 6:00pm EST. We try to provide answers and information to all your inquiries online through our FAQs and via email at help@ticketsforcharity.com. When making an inquiry, please include your name, email address, confirmation number and contact telephone number in case we need to contact you. Our policy is to respond to inquiries within two (2) business days of receipt.
Who can I contact with press inquiries?
If you are a member of the media and would like more information, please contact: press@ticketsforcharity.com
Who can I contact with charity inquiries?
For more information regarding our current partner charities or how to join the platform, please contact: charities@ticketsforcharity.com.
Can I donate tickets to charity through Tickets-for-Charity?
Tickets-for-Charity does not accept donated tickets at this time. We are always improving our products and services and will be accepting donated tickets in the future. To be alerted as new products are added, please email as customerservice@ticketsforcharity.com.
Who can I contact for technical support?
If you're having technical difficulty using our website or notice any incorrect information, please contact us at webmaster@ticketsforcharity.com to let us know.
Who can I contact for group sales?
For group sales, please email VIPservice@ticketsforcharity.com. Additionally, we frequently have exclusive access to luxury suites made available for sale to support charitable organizations as part of our Suite Charity™ program. Please email us and let us know what event, city, date and venue you are interested in and we will email you back with availability and Charitable Sale pricing.
Who can I contact with suggestions on how to improve your website?
If you have suggestions or comments, please let us know by sending an email to webfeedback@ticketsforcharity.com.
General Inquiries
Please email us at customerservice@ticketsforcharity.com.
